Boston tour operators work hard to accommodate visitors with accessibility challenges, and you can count on the major attractions to be very accommodating. However, there are exceptions due to the historic nature of its buildings and the limitations on boats and vehicles.

When booking a tour, find out exactly the type of accessibility support that is offered. This applies particularly to users of wheelchairs and scooters. It is a good idea to always contact the tour operator when you book. They may be able to help you choose the right tour for you, and they will try their very best to make your visit a pleasure.

Here are some other important pointers:

Hop-On/Hop-Off Trolleys
Most of the trolleys, but not all, have motorized lifts to accommodate wheelchairs and scooters. However, not all stops can accommodate them. Please notify the trolley company in advance so they are able to accommodate you (617) 269-7150. For hearing-impaired visitors, please ask the attendants for a printed script. For more information, please  click here.

Boston Duck Tours 
Most tours are wheelchair- and scooter-accessible. If you are booking online, you need to call the operator at 617-450-0068. For more information, please click here

Waterfront
The Boston waterfront area is a great place for visitors on wheelchairs and scooters. The “Harborwalk” is a boardwalk that follows the waterfront and provides a safe and beautiful route for wheelchair- and scooter-bound visitors. It is also a convenient starting point for many other accessible activities, such as the New England Aquarium, Boston Duck Tours, whale watching, and several Boston Harbor Cruises.

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Walking Tours
Many walking tours are wheelchair-accessible. Sometimes narrow streets and uneven sidewalks, a lack of curb cuts, and garbage day can make many historical neighborhoods tricky, but not impossible to navigate. If you are a wheelchair user and able to use your own portable ramp, you may be able to pass small architectural barriers such as a lack of curb cuts and transitions into buildings.

Harbor Cruises 
Most Boston Harbor cruises are generally wheelchair accessible. Please note that some vessels may have difficult bridge plates, transitions, or doors in restrooms that may not be accessible for some wheelchairs. Water taxis and the Godzilla are generally not accessible. If you are planning a day on the water, call Boston Harbor City Cruises (617) 748-1450) to learn more about boarding on your specific vessel.

Historic Buildings 
For wheelchair users, historic buildings are often not accessible due to their dated designs. Larger historic attractions and museums are generally accessible, but check first.

Service Animals
Service dogs are accommodated at most attractions. Emotional support dogs may or may not be accommodated. Please give advance notice before you visit.